FAQ

Questions We Hear Often.

A real person responds within 10 minutes — (702) 978-8546

No — you don't need to be home. If you have a gate code, reply to your reminder text with it the night before. Our tech completes the service and you receive a full photo report within one hour of completion.
ATP (Adenosine Triphosphate) testing measures biological contamination before and after cleaning. We provide a certified report showing bacteria levels were reduced — documented proof your yard is safe for your family and pets.
Timestamped photos from multiple angles before and after the service, sent via text within one hour of completion. Clear documentation of the work done and the results achieved.
For homes with pets, monthly or bi-monthly. Without pets, quarterly is typically sufficient. We offer frequency discounts: monthly saves 30%, bi-monthly saves 20%, quarterly saves 10% — starting from your second visit.
Yes — all solutions are eco-friendly, non-toxic, and safe for pets and children once dry. We'll advise on wait time before letting them back on the turf, typically 30-60 minutes.
The entire Las Vegas metro: Summerlin, Henderson, Spring Valley, North Las Vegas, Centennial Hills, Mountains Edge, and surrounding communities. Not sure? Get a quote and we'll confirm your area instantly.
Las Vegas's desert heat accelerates bacterial breakdown of pet waste. A garden hose dilutes the smell temporarily but doesn't eliminate bacteria. Our enzyme-based commercial treatment neutralizes ammonia at the fiber level — eliminating the source, not masking it. For ongoing control, professional cleaning every 1-2 months keeps bacterial load low enough that odors don't return between visits.
Yes, diluted (a few drops per gallon of water), Dawn can clean surface debris and light grime safely. What it can't do is neutralize pet urine odors or eliminate bacteria. Use it for surface cleaning between professional visits, but pair it with an enzyme-based deodorizer for any pet-related issues.
Yes — for three reasons specific to Las Vegas homeowners. First, turf that isn't professionally cleaned accumulates bacteria a garden hose cannot reach, creating health risks for kids and pets. Second, matted odor-saturated turf degrades faster, shortening a $10,000-$25,000 investment. Third, Las Vegas resale buyers and HOAs increasingly scrutinize turf condition — a clean ATP-certified yard is a documented asset.
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